Blue Screen When Waking Up on Dell Xps
In this piece, we discuss the causes and solutions related to frozen screens and operations. Among the items discussed are why it could freeze on startup, why it's stuck on the Dell logo, and how to restart a Dell XPS 15 laptop.
Dell XPS Frozen
The line of Dell XPS desktops and laptops features high-performance models for gaming, graphics, and various business uses. In most, the central processing unit (CPU) and random access memory (RAM) are stronger than in the company's Inspiron line. Thus, they handle applications and online services that take up a large amount of memory and processing time.
Still, there are moments when operations significantly slow or even freeze. When this occurs nothing can be done on the computer. As a result, you aren't able to pull up additional menus, run the task manager to determine the issue, or force a soft reset.
Sometimes, this is related to a network issue. In other situations, a runaway process takes up so much time or memory that it blocks everything else. In a worst-case scenario, your XPS could freeze due to malicious activity.
Dell XPS 15 Freezes On Startup
There are other situations where the Dell XPS 15 freezes. For instance, it could occur during the system's startup. There are a few reasons for this.
The first relates to a Power-On Self Test (POST), which happens between activation of the Basic Input/Output System (BIOS) and the OS. Should this occur, the issue might be related to damaged files within the OS due to a lack of updates or malware.
The second reason the XPS 15 freezes on startup could be hardware-related. A hard drive failure damages data and stops the laptop from going any further. A problem with the RAM results in boot issues. In some cases, the hardware issue stems from problems with the internal power supply.
Dell XPS Stuck On Dell Logo After Sleep
Issues related to frozen systems after they go into sleep mode are common. This tends to occur because the hard drive doesn't wake up at the same time as the rest of the system. The way to prevent this from freezing your XPS is to change the power management actions in your OS. Make sure the sleep options are set to Never when the device is plugged in or, in the case of a laptop, on battery power.
How Do You Fix An XPS That Is Frozen
When the issue occurs while the OS is active, a hard reboot usually repairs an XPS that's frozen. Doing this shuts everything down and brings it back to a zero state. If it still occurs, then the next step is to check your apps and website interactions to determine if any of them are the cause.
If it freezes between the BIOS and POST processes, then you need to get into the firmware menu to run diagnostics. This is done by pressing a certain function key on the Dell logo screen. Run a system test from here. Depending on the problem it could take several minutes to several hours to complete diagnostics.
Causes For XPS Freezing
The most common causes for the XPS freezing include:
- Hardware issues (problems with the hard drive, RAM, or motherboard)
- Software issues (missing files or corruption due to malicious activity)
- Overworked CPU or RAM as a result of a runaway process or website
- Lack of updates to the OS or firmware
- Lack of storage space on the hard drive
How Do I Force Restart My Dell XPS 15?
There are two ways to force a restart on your Dell XPS 15. The first is to perform a hard boot. This requires you to power down the system, wait about 10 seconds, and bring it up again. Normally, this clears an issue with the OS but might not do the same if there's a hardware issue.
The other way to force restart your laptop is to unplug it from the external power supply. This may need to be done if pressing the power button doesn't shut the system down. Once you hear the fan stop and the hard drive spin down plug the computer back in and press the power button.
Final Thoughts
Your Dell XPS laptop or desktop freezes due to a hardware or software error. This could happen during the BIOS startup or when the OS is called. Sometimes, the freezing happens when your CPU overheats due to a runaway process. The best way to correct this situation is through a hard boot. Should that not work, then you should run a system diagnostic from the BIOS menu.
spanglerlikeriatues36.blogspot.com
Source: https://clouddropout.com/dell-xps-frozen/
0 Response to "Blue Screen When Waking Up on Dell Xps"
Post a Comment